Please check your role on the board. If you are not a Creator or Collaborator, you will not be able to upload content.
Please check if you have enough storage left in your workspace/board.
| Free Boards | Pay-as-you-Go | Team Plan |
| 2 GB pooled storage between all free boards. | 5, 10, or 20 GB depending on what you signed up for | 1 TB pooled Storage for all boards in the workspace, excluding any PayG boards. |
Please check for individual file size restrictions before uploading
| File Type | Free Boards | Pay-as-you-Go | Team Plan |
| Images | 15 MB | 1.5 GB Per File | 2 GB Per File |
| Audio | 500 MB | 1.5 GB Per File | 2 GB Per File |
| Video | 500 MB | 1.5 GB Per File | 2 GB Per File |
If everything looks good and you are still unable to upload, kindly submit a ticket and we will resolve your issue on priority.
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Last modified: March 23, 2025
