I deleted files from the board, but my storage still shows full. How do I fix it?

Category: Troubleshooting Views: 3

If you’ve deleted files from your board but your available storage hasn’t increased, it’s because deleted items are not removed permanently...

I am not able to see the closed plans in my worklist.

Category: TroubleshootingWorklists Views: 10

If you’re having trouble viewing your closed plans, don’t worry, it’s an easy fix! By default, closed plans are hidden from your...

Can I undo actions in the workflow?

Category: Troubleshooting Views: 16

Yes! Now you can easily revert unintended changes with ButtonShift’s Undo feature. This allows team members to undo their most recent actions in the...

Why am I not able to add a version? (Status of the board, role)

Category: Troubleshooting Views: 12

If you’re unable to add a version in ButtonShift, it might be because the file is not in the Revision stage. As an Approver, you can only add versions...

I don’t see my PayG Board after paying for it.

Category: Troubleshooting Views: 7

If you’ve paid for your PayG Board but don’t see it in your account, follow these steps to resolve the issue: Once you do this, your PayG Board should...

I deleted files from the board, but my storage still shows full. How do I fix it?

Category: Troubleshooting Views: 8

If you’ve deleted files from your board but your storage is still full, it’s likely because the files are still in the Bin. When you delete files, they...

Why can’t I add more members?

Category: Troubleshooting Views: 7

You may have reached the limit for the permitted number of users on a board or workspace. ...

Why am I not able to upload content on my board?

Category: Troubleshooting Views: 9

Please check your role on the board. If you are not a Creator or Collaborator, you will not be able to upload content. Please check if you have enough storage...

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