What happens to my credit card information?

Category: Frequently Asked Questions Views: 7

We don’t store your credit info nor do your credit card numbers pass through our servers at any time. We use Razorpay as our credit card processor. Card...

Is there a limit to the number of Spaces, Projects, and Boards I can create in the workspace?

Category: Frequently Asked Questions Views: 9

In a team plan, you can create unlimited spaces, projects & boards and organize them in a way that works best for you. In a free plan, you can create 5...

Can I add freelancers if I’m on a team plan?

Category: Frequently Asked Questions Views: 5

Yes, anyone with an email ID can be invited to your workspace, space, project, or board as long as you have enough seats available....

Can I undo actions in the workflow?

Category: Troubleshooting Views: 18

Yes! Now you can easily revert unintended changes with ButtonShift’s Undo feature. This allows team members to undo their most recent actions in the...

Why am I not able to add a version? (Status of the board, role)

Category: Troubleshooting Views: 13

If you’re unable to add a version in ButtonShift, it might be because the file is not in the Revision stage. As an Approver, you can only add versions...

I don’t see my PayG Board after paying for it.

Category: Troubleshooting Views: 7

If you’ve paid for your PayG Board but don’t see it in your account, follow these steps to resolve the issue: Once you do this, your PayG Board should...

I deleted files from the board, but my storage still shows full. How do I fix it?

Category: Troubleshooting Views: 9

If you’ve deleted files from your board but your storage is still full, it’s likely because the files are still in the Bin. When you delete files, they...

Why can’t I add more members?

Category: Troubleshooting Views: 8

You may have reached the limit for the permitted number of users on a board or workspace. ...

The Asset created doesn’t show in my account. How do I fix it?

Category: Uncategorized Views: 7

If you can’t find an asset you just created in ButtonShift, it’s likely not linked to a Project, Space, or Board. Here’s how you can fix it: If you still...

Why am I not able to upload content on my board?

Category: Troubleshooting Views: 10

Please check your role on the board. If you are not a Creator or Collaborator, you will not be able to upload content. Please check if you have enough storage...

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