Workspace – Page 5 – ButtonShift Support

How do I send multiple files for review at once?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 7

All eligible files in the Board will be sent for review....

Why am I unable to delete a File?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 10

You cannot delete a File that was uploaded by another user, regardless of your assigned primary or secondary roles....

I deleted one of my Files by mistake. Can I retrieve it?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 7

Yes, if you are an Owner or Admin, you can restore a deleted File. The File is restored to its original location. If you are not an Owner or Admin, contact one...

Why don’t I see some members in the Group Chat associated with a File?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 7

Members added after the Group Chat was created are not automatically added to the chat. To add them:...

Can I create a group with everyone associated with a File to chat with them?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 7

Yes, you can create a Group Chat from a File. All members associated with the File are automatically added to the Group Chat. Group Chats can be created from...

Can I give frame-accurate Feedback on video files?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 7

Yes, you can provide frame-accurate Feedback on video files. The Feedback is saved together with the captured time-stamp....

Can I give Feedback on a specific area within an image or PDF?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 6

Yes, you can use the ‘Annotation’ feature within the Feedback tool....

Do Viewers occupy a seat on ButtonShift?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 7

No, Viewers do not occupy a seat on ButtonShift. You can add as many Viewers as needed to Standalone Files, Boards, Collections, and Spaces....

Can I restrict Workflow actions for users but still allow them to add Feedback to Files?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 13

Yes, this can be done in two ways:...

Can I add more than one Approver?

June 3, 2026• Category: Frequently Asked Questions • Workspace • Views: 11

Yes, you can add multiple Approvers to a File or a Board. The number of Approvers you can add depends on the seats available in your subscription plan....